Disaster Field Operations Center East
Release Date: Dec. 14, 2020 Contact: Michael Lampton (404) 331-0333
Release Number: 21-161 AL 16809/16810
SBA Offers Disaster Assistance to Businesses and Residents of
Alabama and Mississippi Affected by Hurricane Zeta
WASHINGTON – SBA Administrator Jovita Carranza issued the following statement after the
announcement of the Presidential disaster declaration for several counties in Alabama affected by
Hurricane Zeta on Oct. 28-29, 2020. Businesses and residents in the declared area can now apply for
low-interest disaster loans from the U.S. Small Business Administration.
“The SBA is strongly committed to providing Alabama residents with the most effective response
possible to assist businesses, homeowners and renters with federal disaster loans. Getting businesses
and communities up and running after a disaster is our highest priority.”
The disaster declaration covers Clarke, Dallas, Marengo, Mobile, Perry, Washington and Wilcox
counties in Alabama, which are eligible for both Physical and Economic Injury Disaster Loans from the
SBA. Small businesses and most private nonprofit organizations in the following adjacent counties
are eligible to apply only for SBA Economic Injury Disaster Loans: Autauga, Baldwin, Bibb, Butler,
Chilton, Choctaw, Greene, Hale, Lowndes, Monroe and Sumter in Alabama; and George, Greene,
Jackson and Wayne in Mississippi.
In accordance with health precautions for COVID-19, the SBA will not establish a field presence to assist
survivors. However, the SBA will continue to provide customer service and conduct outreach virtually
with webinars, skype calls, phone assistance and step-by-step application assistance. The SBA has
opened Virtual Disaster Loan Outreach Centers/Business Recovery Center (VDLOCs/VBRC) to help
survivors apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at
DisasterLoanAssistance.sba.gov/. Virtual customer support representatives are available to help
applicants complete the online application during these hours:
Virtual Disaster Loan Outreach Centers/Business Recovery Center (VDLOCs/VBRC)
Open: Monday - Sunday (7 days/week)
Hours: 8 a.m. – 8 p.m. (Eastern Time)
Phone: (800) 659-2955
Survivors should contact the SBA’s Disaster Customer Service Center at (800) 659-2955 for assistance
in completing their loan applications. Requests for SBA disaster loan program information may be
obtained by emailing FOCE-Help@sba.gov. The SBA will conduct extensive outreach to ensure that
those affected by the disaster have an opportunity to apply for assistance.
Businesses and private nonprofit organizations of any size may borrow up to $2 million to repair or replace
disaster damaged or destroyed real estate, machinery and equipment, inventory, and other business
assets. Applicants may be eligible for a loan amount increase up to 20 percent of their physical damages,
as verified by the SBA for mitigation purposes. Eligible mitigation improvements may include a safe room
or storm shelter, sump pump, French drain or retaining wall to help protect property and occupants from
future damage caused by a similar disaster.
For small businesses, small agricultural cooperatives, small businesses engaged in aquaculture and most
private nonprofit organizations, the SBA offers Economic Injury Disaster Loans to help meet working capital
needs caused by the disaster. Economic Injury Disaster Loan assistance is available regardless of whether
the business suffered any physical property damage.
Disaster loans up to $200,000 are available to homeowners to repair or replace disaster damaged or
destroyed real estate. Homeowners and renters are eligible up to $40,000 to repair or replace disaster
damaged or destroyed personal property.
Interest rates are as low as 3 percent for businesses, 2.75 percent for nonprofit organizations and 1.188
percent for homeowners and renters with terms up to 30 years. Loan amounts and terms are set by the SBA
and are based on each applicant’s financial condition.
Applicants may apply online using the Electronic Loan Application (ELA) via the SBA’s secure website at
To be considered for all forms of disaster assistance, applicants should register online at
DisasterAssistance.gov or download the FEMA mobile app. If online or mobile access is unavailable,
applicants should call the FEMA toll-free helpline at 800-621-3362. Those who use 711-Relay or Video Relay
Services should call 800-621-3362.
Businesses and individuals may also obtain information and loan applications by calling the SBA’s Customer
Service Center at 1-800-659-2955 (1-800-877-8339 for the deaf and hard-of-hearing), or by emailing
DisasterCustomerService@sba.gov. Loan applications can also be downloaded at sba.gov/disaster.
Completed applications should be mailed to: U.S. Small Business Administration, Processing and
Disbursement Center, 14925 Kingsport Road, Fort Worth, TX 76155.
The filing deadline to return applications for physical property damage is Feb. 8, 2021. The deadline to
return economic injury applications is Sept. 10, 2021.
About the U.S. Small Business Administration
The U.S. Small Business Administration makes the American dream of business ownership a reality. As the only
go-to resource and voice for small businesses backed by the strength of the federal government, the SBA
empowers entrepreneurs and small business owners with the resources and support they need to start, grow
or expand their businesses, or recover from a declared disaster. It delivers services through an extensive
network of SBA field offices and partnerships with public and private organizations.
To learn more, visit sba.gov.